Ordering custom corporate awards is a seamless and collaborative process designed to ensure your complete satisfaction. It begins with selecting your preferred items, such as crystal, acrylics, or plaques. For all custom orders, we require proof approval before physical production begins. Our design team will create and email you a digital proof of your layout, logo, and text. Once you review and approve the design, we immediately initiate the manufacturing process. This step-by-step verification ensures absolute accuracy and high-quality results. Please note that timely proof approval is essential to keeping your project on schedule.

Custom UV printing is an advanced, high-quality printing method that uses ultraviolet light to instantly cure specially formulated inks. This process allows for vibrant, full-color, and incredibly durable designs on a wide variety of promotional items and unique surfaces. Because every product and material reacts differently to UV printing, we recommend contacting us directly to discuss your specific project. Our expert team will guide you through the available print areas, material compatibility, and design options. We will then provide a tailored, accurate quote to ensure your custom printed items turn out perfectly and meet your exact branding needs.

Our standard turnaround time is seven to ten business days, with shipping taking an additional five to seven business days domestically or seven to sixteen days internationally. If you have an urgent deadline, we offer expedited rush services subject to stock availability and department approval. Rush fees are calculated as a percentage of your total order cost based on the timeframe: one hundred percent for next-day delivery, seventy-five percent for two days, fifty percent for three days, and forty percent for four to six days. We highly recommend calling us before placing rush orders to verify material availability.

Yes, we gladly accept customer-supplied items, such as popular tumblers or personal gifts, for custom engraving. For these items, we charge a standard five-dollar setup fee per piece. If your item requires physical modifications before engraving, such as removing a handle, an additional five-dollar fee per item will apply. Additionally, new artwork or logos incur a one-time twenty-five-dollar art fee, which covers the digital storage of your files for any future orders. If your logo requires extensive recreation, the art fee may adjust accordingly based on design time, while recurring customers enjoy waived artwork fees.